1. DATA CONTROLLER (GDPR)

The data controller responsible for data processing on this website and within the app is:

2. COLLECTION AND STORAGE OF PERSONAL DATA

We collect and process personal data for a better experience while using our Service.

2.1 When Visiting the Website (Log Data)

When you access our website, your browser automatically sends information to our website server. This information is temporarily stored in a log file (Log Data). The following information is collected without your intervention and stored until automated deletion:

• IP address of the requesting computer
• Date and time of access
• Name and URL of the retrieved file
• Website from which access was made (referrer URL)
• Browser used and, if applicable, the operating system

2.2 During Registration

You can register to use our app. During registration, we collect the following data:

• Email address
• Name (optional)
• Password (stored encrypted)
• Registration date

2.3 When Using the App (Service Data)

To provide essential app functionality, we store the following data:

• Playlist configurations
• Channel sorting and favorites
• Profile settings
• Device information for synchronization (Device ID, OS version)
• Crash Reports (anonymous data about crashes and errors to improve app stability, collected through third-party products)

3. PURPOSE AND LEGAL BASIS OF DATA PROCESSING

The processing of personal data is carried out for the following purposes:

4. COOKIES

Cookies are small amounts of data sent to your browser from the websites you visit and are saved on your device's internal memory.

We do not use cookies directly. However, the app may use third-party code and libraries that use "cookies" to improve their services. You can manage your cookie preferences via your browser settings.

5. DATA DISCLOSURE AND SERVICE PROVIDERS

Your personal data will not be transmitted to third parties for purposes other than those listed below.

We only share your personal data with third parties if:

• You have given your explicit consent
• The disclosure is necessary for the assertion, exercise, or defense of legal claims
• The disclosure is necessary to fulfill a legal obligation

Service Providers: We engage third-party companies and individuals to assist us with programming, updating, and app maintenance. These parties only gain access to necessary data when assigned a specific task by us (e.g., error analysis in Log Data). They are obligated not to disclose or use the information for any other purpose.

6. THIRD-PARTY SERVICES AND DATA PROCESSING

The App is built for the Android platform and relies on services provided by Google to function, distribute, and collect crash information.

Google Play Services / Crash Reports: For distribution and analysis of app crashes (Section 2.3), we use Google Play Services, which includes crash reporting tools (e.g., Firebase Crashlytics). When the app crashes, diagnostic data is collected and sent to Google to help us improve stability. Google's own privacy policy applies to the data it processes.

7. INTERNATIONAL DATA TRANSFER

Data collected from users within the European Union (EU) or European Economic Area (EEA) may be transferred to and processed in countries outside the EU/EEA, such as the United States, where Google and other service providers may be located.

We ensure that such transfers comply with legal requirements and that adequate safeguards are in place to protect your data, such as entering into Standard Contractual Clauses (SCCs) approved by the European Commission with our service providers. By using the app, you consent to the potential transfer of your data to these third countries.

8. E-MAIL CONTACT

If you contact us via the provided email address, the data you provide (email address, content of the message) will be used to process and respond to your inquiry. The provision of this data is necessary for processing your inquiry.

Legal Basis: Art. 6(1) lit. f GDPR (Legitimate Interest in responding to your support inquiry). Where consent is present, Art. 6(1) lit. a GDPR.

Storage Duration: The data will be deleted as soon as the respective conversation with the user has ended, and the matter in question has been finally clarified, provided no statutory retention periods apply.

9. SECURITY OF DATA AND INFORMATION

We are committed to the security of the collected data and information. While we do not publish any of your information and constantly work on security and reliability, you must acknowledge that the Internet and related protocols are not 100% secure.

Therefore, we cannot guarantee its absolute security.

10. LINKS TO OTHER SITES

Our Service may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that site. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

We strongly recommend reviewing the Privacy Policy of every external site you visit.

11. CHILDREN'S PRIVACY

Our Service is not directed at anyone under the age of 15. We do not knowingly collect personally identifiable information from children under 15.

If we become aware that we have collected personal data from a child under 15, we will immediately remove it from our Service. If you are a parent or guardian and you believe your child has sent us their data, please contact us immediately.

12. UPDATING THIS PRIVACY POLICY

We will update our Privacy Policy from time to time. Those who use our Service should visit this page periodically to review any changes.

The updated Privacy Policy is effective immediately after we publish them on this site.

13. YOUR RIGHTS (DATA SUBJECT RIGHTS)

You have the following rights regarding your personal data:

• Right to Access (Information): Request information about the personal data processed by us
• Right to Rectification: Request the correction of inaccurate data
• Right to Erasure ("Right to be forgotten"): Request the deletion of your data, provided that no statutory retention obligations or legitimate interests on our part conflict with this
• Right to Restriction of Processing: Request the restriction of processing
• Right to Data Portability: Receive the personal data concerning you, which you have provided to us, in a structured, commonly used, and machine-readable format
• Right to Object: Object to the processing of your personal data at any time if the processing is based on legitimate interests (Art. 6(1) lit. f GDPR)
• Right to Lodge a Complaint: Lodge a complaint with a data protection supervisory authority about our processing of your data

To exercise your rights, please contact us at: support@novaraiptv.com

14. STORAGE DURATION

We store your data only as long as necessary to fulfill the purposes or as required by legal retention periods.

15. CONTACT US

For questions about data protection, please contact us at: